Services
Managed Services
Day-two operations for the platforms we build and for the estate you already have — monitored, patched and accountable to an SLA.
We run it, you use it
What we offer
Managed Services in practice
Application management
Monitoring, incident response, patching and release management for business-critical applications.
Cloud operations
Managed AWS, Azure and GCP estates with cost governance, security baselines and capacity planning.
Database administration
Backup verification, performance tuning and upgrade management for PostgreSQL, SQL Server and Oracle.
Security operations
Vulnerability management, patch orchestration and 24×7 alert triage against an agreed runbook.
Engagement models
Ways to work with us
Business hours
8×5Coverage across Central European and Central African business hours, four-hour response.
Extended
16×7Extended daily coverage with one-hour response on priority-one incidents.
Follow the sun
24×7Continuous coverage across both offices, fifteen-minute response, named incident commander.
What you get
- Documented service catalogue and runbooks
- Monthly service reports against SLA
- Quarterly service review with improvement plan
- Capacity and cost forecasting
- Post-incident reviews within five working days
Tell us what you are trying to do
We will be honest about whether managed services is the right shape for it.